Warranty Policy

Product Warranty Coverage:

Goodchip is committed to providing high-quality products that meet our customers' expectations. We offer a warranty policy to protect your purchase and ensure your satisfaction. Our warranty coverage includes the following:

• All products are covered by a [number]-year warranty from the date of purchase.
• The warranty covers manufacturing defects and malfunctions under normal use conditions.
• Proof of purchase is required to claim warranty service.

Warranty Claim Process:

If you believe that your product is experiencing issues covered by our warranty policy, please follow these steps to initiate a warranty claim:

Contact Customer Support: Reach out to our customer support team with details of the issue you are experiencing and provide proof of purchase.

Evaluation of Claim: Our team will assess the warranty claim to determine if the issue is covered under the warranty policy.

Warranty Service: If the claim is approved, we will provide instructions on how to proceed with warranty service, which may include repair, replacement, or refund.

Exclusions from Warranty Coverage:

• Please note that our warranty policy does not cover the following:
• Damage caused by misuse, neglect, or unauthorized modifications.
• Normal wear and tear from regular use.
• Damage resulting from accidents, natural disasters, or improper handling.

Extended Warranty Options:

For additional peace of mind, we offer extended warranty options for select products. You can choose to extend the warranty coverage beyond the standard period for added protection and support.

Customer Support:

Our customer support team is available to assist you with any questions or concerns regarding our warranty policy. If you require warranty service or have inquiries about warranty coverage, do not hesitate to contact us for support and guidance.